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The Mission of the Office of Federal Programs is to ensure the Department of Juvenile Justice maximizes federal reimbursement funding for all eligible expenditures.

The Vision of the Office of Federal Programs is all eligible youth will have access to federal resources to facilitate and support their placement and service needs.

The Goals of the Office of Federal Programs are to:

  • Maximize federal Title IV-E funding for eligible and reimbursable community case management, placement, and training expenditures.
  • Ensure eligible youth in and awaiting community residential placements maintain access to healthcare services through Medicaid.
  • Promote youth independence by assisting eligible youth in accessing Supplemental Security Income and other human services benefits.

Georgia Families 360°SM

On Monday, March 3, 2014 the Georgia Department of Community Health (DCH) transitioned 27,000 children, youth and young adults in foster care, children and youth receiving adoption assistance, and youth involved in the juvenile justice system who are placed in residential programs into Georgia Families 360°SM, the State's new managed care program. Amerigroup Community Care is the Care Management Organization (CMO) that will be managing this population.

Members of the Georgia Families 360°SM program will receive the following services to improve care coordination, access to care, and health outcomes:

  • A primary care provider and primary dental provider for each member
  • Access to preventive care and screenings
  • Regional Care Coordination Teams to help coordinate care and schedule appointments
  • Assigned Care Managers to identify and refer for needed services
  • 24/7 Intake Line
  • Oversight of psychotropic medication

If you have any additional questions about this transition, please contact
Amerigroup at GF360@amerigroup.com or you may contact DJJ's Office of Federal Programs at OFPMedicaid@djj.state.ga.us.

Georgia Families 360°SM Resources

Amerigroup’s Georgia Families 360°SM Website
Crisis Stabilization Unit Frequently Asked Questions
Georgia Department of Community Health’s Georgia Families 360°SM Website
Georgia Families 360°SM Resource Guide
PRTF Frequently Asked Questions
Room, Board and Watchful Oversight (RBWO) Providers Frequently Asked Questions
Transition Period Frequently Asked Questions
Amerigroup Intake Compliance Team FAQs

Office of Federal Programs Staff

Natalie Towns – Director
Shari Chapman – Assistant to the Director


Tricia Phillips-Williams--Medicaid/SSI Program Coordinator

Debbie Jackson–Operations Analyst

Shakenna Smith–Human Services Program Specialist

Title IV-E

Joycelyn Evans–Title IV-E Program Coordinator

Patrick Knight–Title IV-E Program Specialist

Vivian Bell–RMS Coordinator

DJJ Medicaid Eligibility Specialists

Lucille Bowen–Supervisor

Teresa McBride–For DJJ NW Region (excluding Henry & Monroe Counties)

Sheila Nolley–For DJJ NE Region (including Henry, Greene, Hancock, Jasper, Morgan Counties)

Cheryl Jackson–For DJJ SE & SW Regions (including Monroe County; excluding Greene, Hancock, Jasper & Morgan Counties)

General subject matter inquiries should be sent to:


OFPMedicaid@djj.state.ga.us - for information about Medicaid
OFP_SSI@djj.state.ga.us - for information about Supplemental Security Income
OFPRandomMomentSurvey@djj.state.ga.us - for Random Moment Survey responses, questions, and information
DJJOFPTitleIV-E@djj.state.ga.us - for information about Title IV-E
DJJOFPCompass@djj.state.ga.us - for information about DJJ`s COMPASS (Common Point of Access to Social Services) Community Partnership


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