Each year, thousands of Georgians are affected by crime. These crimes impact individuals,
families, communities and businesses.
People react to being a victim of crime in different ways depending on the extent or
severity of the pain and loss. Being victimized often has an understanbly profound
emotional and psychological effect. Know that you are valued and an important part of
the administration of justice.
The Office of Victim Services was established in 2007 as a component of the Georgia
Department of Juvenile Justice, Division of Community Services and Intake. Through its
inception, the department has identified victim services as a key to building safe
communities in Georgia; by providing a balance between victim rights, public safety
and juvenile rehabilitation. The Office of Victim Services is responsible for affording
victims of crime access to rights and services provided by Georgia law and departmental
"The Office of Victim Services will deliver with compassion, a continuum of comprehensive
services that promote victims' rights and supports statewide victim services programs through
the delivery of timely, accurate and informative services; while promoting safer communities
for citizens of Georgia."
Services to Victims
Provide information regarding the criminal justice process and act as liaisons on behalf
of the victim.
Notification: Inform victims via mail and/or phone when violent and designated felony offenders
are released or escape from secure confinement centers.
Claims Compensation: As requested assist victims of crime complete the Crimes Compensation
Restitution: Provide the victim with updated information regarding outstanding restitution and
inform the victim that they have the option of filing a civil suit against the youth for the
unpaid balance of restitution.
Advocacy: Provide supportive services for victims of prison rape (PREA) and Commercial Sexual
Exploitation of Children (CSEC). Walk the victim through the legal process.
Referral: Recommended and provide information regarding community and/or departmental services
available to the victim.
Education and Training: Inform the public and juvenile justice staff on how to minimize their
risk of victimization and the availability of community programs for victims. Education can be
achieved through collaborative partnerships with county juvenile courts, schools, child advocacy
centers, departmental media outlets, and brochures.
Multi Agency Partnership
To further enhance services provided to crime victims, the Department of Juvenile Justice has
joined 10 other state agencies to form the Multi-Agency Victim Services Partnership, which works
to restore dignity, safety and well-being to crime victims by providing leadership, guidance and
information to victims and their families.
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You can reach the Department of Juvenile Justice, Office of Victim Services by calling toll
free 1-866-922-6360 or email